Contact Us

The fastest way to reach us is email: hello@hobestluk.net. We answer Monday through Friday, 9am–6pm Eastern, usually within one business day.

Before you write about sizing: measure the clear floor patch you are planning to fill — width and depth in inches — and try the Room Fit tool on the homepage. It checks all nine pieces against your space, including walkway clearance, and answers most sizing questions instantly.

If your question is about foam expansion: new pieces genuinely need two to three days out of the vacuum pack to reach full size. If day three has passed and a piece still looks deflated, email us a photo and we will take it from there.

For questions about an order already placed — delivery, returns, refunds — use the order page in your retail partner account, where the transaction lives. Our returns page explains the process.

Mailing address: Hobestluk, 1350 Avenue of the Americas, Fl 2, New York, NY 10019.